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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Albert “Al” Fry

Albert “Al” Fry

July 19, 2024

5  out of  5
rating by Albert “Al” Fry
"Mr. Morisath responded to my request in a prompt and expedient manner and met my needs in a timely manner. A. Fry"
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Dianne Haddox

February 28, 2024

5  out of  5
rating by Dianne Haddox
"Sadie was super patient and helpful - I needed some information that required digging and sorting through old records and she found the information I needed, even calling back in a timely manner to follow up on questions that required more research."
We responded:
"Thank you so much for sharing your experience with Sadie at our State Farm Agent office. Sadie's dedication to thoroughness and follow-up truly sets her apart, and we're proud to have her on our team. Your feedback is greatly appreciated, and we look forward to serving you with the same level of excellence in the future. -Justin"
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Jan VanKooten

January 17, 2024

5  out of  5
rating by Jan VanKooten
"Almost a year ago, I experienced a deer strike while driving a rental vehicle from Minneapolis to Ashley, North Dakota. Jay was immensely helpful throughout the entire (long and often frustrating) process. He made a positive outcome possible by connecting me to State Farm's claim department. His calm listening, helpful suggestions, and proper provision of docs needed to submit to the rental car claims department were even more comforting."
We responded:
"Thank you for taking the time to share your experience, Jan! We are happy that Jay could assist you during this challenging situation. We understand that dealing with unexpected incidents can be frustrating and stressful, and we're grateful for the opportunity to provide support. Our team is always here to ensure a positive outcome for our customers, and we appreciate your trust in us. Thank you again for choosing State Farm!"
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Randi J

January 3, 2024

4  out of  5
rating by Randi J
"Very polite and helpful."
We responded:
"Thank you, Randi, for reviewing our State Farm office! Providing excellent service is our top priority and your feedback means a lot to us. If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out. "
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Jennifer Marx

July 28, 2023

5  out of  5
rating by Jennifer Marx
"I've had great customer service experiences with all of the staff at Justin Goodman's agency, specifically Morgan and Jay. They were extremely helpful, friendly and talk all the time needed to answer all of my questions!"
We responded:
"I'm delighted to hear about your positive experiences with our team at Justin Goodman State Farm, especially with Morgan and Jay! Providing exceptional customer service is a top priority for us, and it's fantastic to know that they were able to assist you effectively. Our team takes pride in being helpful, friendly, and dedicated to addressing all your questions and concerns. We're here to ensure that you have the information and support you need to make informed decisions regarding your insurance needs. Thank you for choosing us and we look forward to continuing to serve you! "
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J J

July 14, 2023

5  out of  5
rating by J J
"The experienced I have with Jay at State Farm is very pleasant. He’s very professional and easy to work with."
We responded:
"We truly appreciate your positive feedback! It's wonderful to hear that Jay made your experience pleasant and easy. We take pride in having a team of professionals who are dedicated to assisting our clients with their insurance needs and ensuring a smooth and positive experience. If you ever have any more questions or require further assistance, please don't hesitate to reach out to us. We're here to help!"
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Ryan Parsons

May 26, 2023

5  out of  5
rating by Ryan Parsons
"Just called Jay and had a quote and binders for homeowners insurance in less than an hour (on a Friday.) Very impressed with his professionalism over the phone, and quick turnaround. I’ll be sending him more business in the future!"
We responded:
"Thank you for taking the time share your experience at our State Farm office. We greatly appreciate your kind words and the trust you have placed in us for your homeowners insurance needs. We are thrilled to hear that Jay provided you with exceptional service and professionalism during your conversation. Our team takes great pride in delivering prompt and efficient solutions while maintaining a high level of professionalism."
Profile photo of Иван Калинич

Иван Калинич

April 27, 2023

5  out of  5
rating by Иван Калинич
"The best place for auto insurance."
We responded:
"Thanks for leaving us a 5 star review! We love that we were able to take care of your auto insurance here in Anchorage. Let us know if you ever need anything else."
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Robb Christenson

April 24, 2023

5  out of  5
rating by Robb Christenson
"Been with Justin since he started. Always top shelf service. Every friend or family member that I have referred has been just as satisfied as myself. Highly recommended."
We responded:
"Robb, thank you for being such a loyal customer and for referring your friends and family. It means so much to us that you take the time to leave us a nice review and for letting us assist your family with their insurance."
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royce llaneza

April 20, 2023

5  out of  5
rating by royce llaneza
"Great customer service! The quality of service and attention to care from Jay Jay should be the standard of customer service. The prices were transparent and affordable. Highly recommend!"
We responded:
"Royce- I am happy that Jay was able to help guide you through the process of taking care of your insurance and that you were so appreciative of his help. Please call us if you ever need anything in the future, we are just a phone call away. Thanks again!"
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Cheng Saetern

November 7, 2022

5  out of  5
rating by Cheng Saetern
"Jay help me out a lot saved me a lot of money, great service"
We responded:
"Thank you so much for this 5-star review Cheng! We really appreciate you being a customer and helping to spread the word about us. We are thrilled Jay was able to help you save money on your insurance. We are here for you anytime!"
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D S

October 24, 2022

5  out of  5
rating by D S
"Jay has really great customer service. Answers all my questions needed, worded simply for me to understand. I appreciate the help and thank you for your time."
We responded:
"Thank you so much for this 5-star review. Jay is an awesome member of our team who is passionate about helping our customers. I know he will be pleased to hear that you were happy with his customer service."
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Calvin Craig

October 24, 2022

5  out of  5
rating by Calvin Craig
"JAY WAS THE BEST SERVICE IVE EVER HAD, HE NEEDS A RAISE HE NEEDS TO HAVE HIS OWN OFFICE!!!!"
We responded:
"Calvin, thank you so much for taking the time to leave an excellent review for Jay. We really appreciate your business and are pleased to see that our service exceeded your expectations."
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Cole Campoamor

October 11, 2022

5  out of  5
rating by Cole Campoamor
"Jay was great made the whole process easy and stress free"
We responded:
"Cole, thank you for leaving us a review. It is important to us that we make the process stress-free for you. I am glad Jay was able to help!"
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Soup_hawk

October 10, 2022

5  out of  5
rating by Soup_hawk
"Jay was really helpful with getting my first insurance policy! I’m very grateful"
We responded:
"Thanks for sharing your experience with us! Jay is an awesome member of our team and I am glad he was able to help you with your first insurance policy. Welcome to the State Farm family!"
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Guadalupe Marroquin

September 19, 2022

5  out of  5
rating by Guadalupe Marroquin
"Jay helped me today, and did a great job! His cheerful demeanor, knowledge, clarity and professionalism made me feel well taken care of. Thank you for your great customer service."
We responded:
"Thank you for your review, it is great to hear that you had a positive experience at our State Farm office. Jay will be happy to hear that his hard work did not go unnoticed. If there is anything we can do to serve you further, let us know."
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Zoey Mujica

September 9, 2022

5  out of  5
rating by Zoey Mujica
"Amazing service! Jay was extremely helpful and made things with State Farm go by very smoothly."
We responded:
"Zoey, I am happy to hear that Jay provided you with excellent service. It is important to our team that we make things as easy as possible for our customers. Thank you for choosing Justin Goodman State Farm."
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Chyna Smith

September 9, 2022

5  out of  5
rating by Chyna Smith
"Jayjay is very friendly, great customer service, and answered all of my questions! Definitely recommend."
We responded:
"Thank you for sharing your experience with our State Farm office! We are always grateful for feedback. It is our pleasure to provide the best possible service, and we are glad that this was reflected in your visit."
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Mario Medina

September 2, 2022

5  out of  5
rating by Mario Medina
"Jayna and Jay is so good to deal with , keep up the good work."
We responded:
"Thank you for the review Mario! It makes our day that Jayna and Jay were able to provide 5-star service. We look forward to the next time we are able to serve you."
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Steve Aberle

August 26, 2022

5  out of  5
rating by Steve Aberle
"Jay has been a great help to us in preparation for our move to Canada, answering our questions, facilitating getting our insurance histories etc. He’s a go-to guy and I highly recommend working with him for all your insurance needs."
We responded:
"Thank you for your review, Steve. I appreciate your kind words. We are always here to assist with your insurance needs!"
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Jay M

March 31, 2022

5  out of  5
rating by Jay M
"Go see jay"
We responded:
"Thanks!"
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AVIDWAVES

March 29, 2022

5  out of  5
rating by AVIDWAVES
"Jay was awesome, & helpful"
We responded:
"Thank you for your review. Happy to see Jay was able to assist with your insurance needs. —Justin"
Profile photo of Faipaua • Mareko

Faipaua • Mareko

March 18, 2022

5  out of  5
rating by Faipaua • Mareko
"Jay was great, supportive and tons of help be sure to go see him!"
We responded:
"Thank you Faipaua, for your review. I’m happy to see that Jay was able to provide you a pleasant experience! -Justin"
Profile photo of Julia Catalan

Julia Catalan

March 18, 2022

5  out of  5
rating by Julia Catalan
"Jay from State Farm was super nice, helpful and awesome! 15/10 would see him again!!"
We responded:
"I appreciate the 5 Stars, Julia. Thank you for your business! -Justin"
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Melina Morisath

March 18, 2022

5  out of  5
rating by Melina Morisath
"Love how easy & quick the process was to change from Allstate to State Farm! Also added on rental insurance I never knew I needed! Jayjay helped me and had amazing customer service, 10/10!"
We responded:
"Thank you for the kind words! The team and I strive to make transitions as seamless as possible. Jay and I appreciate your business and look forward to working together! -Justin"