Almost a year ago, I experienced a deer strike while driving a rental vehicle from Minneapolis to Ashley, North Dakota. Jay was immensely helpful throughout the entire (long and often frustrating) process. He made a positive outcome possible by connecting me to State Farm's claim department. His calm listening, helpful suggestions, and proper provision of docs needed to submit to the rental car claims department were even more comforting.

Very polite and helpful.

I've had great customer service experiences with all of the staff at Justin Goodman's agency, specifically Morgan and Jay. They were extremely helpful, friendly and talk all the time needed to answer all of my questions!

The experienced I have with Jay at State Farm is very pleasant. He’s very professional and easy to work with.

Just called Jay and had a quote and binders for homeowners insurance in less than an hour (on a Friday.) Very impressed with his professionalism over the phone, and quick turnaround. I’ll be sending him more business in the future!